How do you know we have the Atlas HO Trainman 70 Ton Hopper Car Central of Georgia in our Atlas HO inventory? We will have it on our Atlas HO Freight Cars Page (And soon HO/ HO Freight Car/ HO Hopper Car Page in our easier new site plan) Website! I came from a major corporation where in my career I was an inventory manager for a number of years. I believed my new YourToyTrains catalog should have every product on it we could possible sell, even if we were temporarily out of stock. It did not hit me if the customer ordered the item and there was no inventory, that would be annoying. In order to have the least overhead and the least expenses (to pass the savings to our customers!) we cannot have a “real time” inventory/ order processing system. However, we can, and we will, take every product on our website that has no inventory off our website, and add the item back in only when the item is received at our warehouse.
We value our customers and will not compromise on service. To the customer we inconvenienced (and helped us see we had a problem that needed fixing!) we offered that gentleman a $50.00 credit on any item on YourToyTrains.com. We will have the most customer-friendly Website among the online train hobby shops. We will not rest until we become the most customer friendly. Just watch us!